the uv dtf film they sell is junk. I thought maybe just a bad roll, changed to the 2nd I purchased and same thing. it’s not my printer, this doesn’t happen with better film. now I will be out 1k in money ! the glue is inconsistent . the top sheet will not pull even with the tightest tension. I’ve wasted 3 days trying to make their film work….it’s def a film issue unfortunately